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Woops!

FAQ's

Frequently Asked Questions

About our products

To check your gift card balance, please go to this link here and fill in the required info. Please have handy the card number, BID, and CVV since you’ll be needing them.

We receive cash, accept all major credit cards (Visa®, MasterCard®, Discover®, and American Express®), and Woops! gift cards in all of our Woops! locations. Apple Pay is coming soon!

For online orders we accept all major credit cards (Visa®, MasterCard®, Discover®, & American Express®), Woops! gift cards, and Apple Pay as well (yay us!).

And if you’re purchasing an order with an international credit card, please use the shipping address in the U.S. as the billing address so your order can go through (and without any inconvenience)! If you have any issues, please don’t hesitate to reach out to us, we’re always happy to help you.

Woops! gift cards (both physical & digital) can be used in-store in all of our Woops! locations and also online at bywoops.com. Our website is currently undergoing some changes and this means it is currently not compatible with redeeming gift cards directly, but don’t worry!

Get in contact with us today and we can help you redeem the card. And always remember: you can order online the best French macarons and get them shipped anywhere inside the U.S. territory.

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